GAIA Customer Care Solution Telecomunication, IT Infrastructure and Multimedia Bussines and Platform

Sofrecom's Gaia software suite provides a consolidated view of your fixed-line, mobile and Internet customers and optimizes the management of your services and networks.

Expand your customer base and build loyalty.

Full view panoramic picture- A 360° of your customers, enabeling marketing offer with high accuracy, effective and efficience. Shared customer knowledge within front and back office for better customer care handling.

Product catalog with highly flexibilities to adopts new offers, speed up time to market. Any platform solution from fixed, mobile, internet and all is convergence making customer care relationship simpler and more transparent.

GAIA is a customer-centric solution. Open architecture making it will integrated in your information system with ease.

Supports telcos business growth by managing natively very large data volumes.

World Class Solution

Assure information system coherence and availability.

High performance network management, faster fault clearance, reducing operating cost.

Automatic activationof new lines making order to cash time faster.